I awoke this morning to Harriet Harman and John Humphreys doing battle on the Today programme, discussing the rather surreal topic of morning walkabouts in body armour.
The origin of the story, and indeed the picture adorning the front cover of the Daily Mail – was Ms Harman’s office. She claimed the picture was only […]

The weekend’s media has been crammed with reports on Terminal 5’s atrocious start. Borkowski eloquently dissects BA’s immediate reaction  - which for the most part I agree with, save that I would have liked a more open and honest answer straight away rather than fudging along for over 24 hours.
However, a couple of things have […]

Negative coverage for any company is rarely a pleasant experience and can have all kinds of ramifications if you attempt a cover up. But what options do you have when negative coverage does appear?
In the past week we’ve responded to a potentially negative story for one of our clients, and yesterday a Belfast court […]