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Reaping the rewards of an ethical approach

January 9th, 2008 – 4:09 pm

When M&S chief executive Stuart Rose was knighted in the New Year’s Honours List, the accolade was awarded for services to retail industry (no surprise there) and to corporate social reponsibility.His CSR credentials were burnished most recently – and most impressively – when he balanced the customer-empowering “Your M&S” campaign with the “Plan A” environmental [...]