So the two latest casualties of the trial by media culture we have are Jonathan Ross and Russell Brand. Depending on your take on the issue it’s likely you care little or not at all for the welfare of these highly-paid media stars but that misses the point. Many commentators (nods to Borkowski and Will [...]

One reason we love Google Analytics is that you can quickly identify who is seeking out what services on your website and blog. My recent Max Mosley post attracted visitors intrigued to learn more about orgies (one even examining several pages – now that’s total dedication to a cause!) The recent crisis communications post continues [...]

The furore – and shambles – surrounding the fiasco around the late publication of this year’s school SATs exams starkly highlights how to not to handle a crisis. So, if the boss of ETS, the company in charge of the marking, is reading then here are Quest PR’s top tips for keeping your reputation as [...]

The weekend’s media has been crammed with reports on Terminal 5′s atrocious start. Borkowski eloquently dissects BA’s immediate reaction  - which for the most part I agree with, save that I would have liked a more open and honest answer straight away rather than fudging along for over 24 hours. However, a couple of things [...]